The Advice Guide website is the main public information service of Citizens Advice, providing people with round-the-clock access to CAB information on their rights - including benefits, housing and employment, and on debt, consumer and legal issues. Relevant factsheets include pensions, benefits, disability and age discrimination.
ACAS (Advisory, Conciliation and Arbitration Service)
ACAS provides information, advice, training, conciliation and other services for employers and employees to help prevent or resolve workplace problems. Reports and other resources are available on the website, including some about the ageing workforce and how employers can manage the potential of older workers.
The University of the Third Age
U3A stands for the University of the Third Age, which is a self-help organisation for people no longer in full time employment providing educational, creative and leisure opportunities. The U3A approach to learning is – learning for pleasure. There is no accreditation or validation and there are no assessments or qualifications to be gained. Tutors are volunteers.
Windmills offers a portfolio of career and life management programmes and resources. Many of these have a cost implication, but use of this online site is free. Windmills aims to help people to take a fresh, positive and proactive look at their lives and to ensure that individuals are equipped with the skills they need to realise their potential.
This website has sections on work and learning and a range of factsheets and reports about working, training and learning later in life. It also has information on finances and health in later life.
The Chartered Institute of Personnel and Development
The CIPD has a range of factsheets that are helpful to employers and employees, and information and resources for employers about managing an ageing workforce. There are other resources on the site about age discrimination and redundancy.
This website is maintained by TAEN and the Department for Work and Pensions (DWP), and is very useful for advisers or for others supporting people who are looking to find work or to progress at work. The first link takes you to a page about age discrimination, and the second to a comprehensive resource base including reports, articles and links to websites. It is still possible to link through this site to the excellent but now outdated Advice-Resources Guide.
The Age and Employment Network (TAEN)
TAEN works to promote an effective labour market that serves the needs of people in mid and later life, employers and the economy. This site provides information, case studies, factsheets and links. These include updated resources from the Challenging Age project, a Skills Assessment Tool for older workers, and hints and resources for mature jobseekers.
The National Careers Service
The National Careers Service is free to all adults, via a freephone telephone service 0800 100 900, by email or other web-based activities, or face to face at local offices. The website includes a Skills Health Check, a CV Builder and 750 Job Profiles. The NCS regional teams, and staff from the telephone channel, were partners in the Mid-life Career Review Project and tested a range of models.